I am a dedicated Property Operations VA with experience supporting landlords, real estate investors, and property management companies who want to step back from the daily grind and scale their short-term (STR) and midterm rental (MTR) portfolios. I specialize in removing operational chaos and preventing costly booking overlaps by maintaining highly organized, system-driven workflows.
To protect your rental revenue and your properties' five-star reputations, I manage the essential day-to-day operations that cause owner burnout. My expertise includes multi-channel management, seamless guest tracking, midterm rental property sourcing, and turnover coordination to ensure guest readiness. I also solve the headache of unorganized books by managing precise bank reconciliations and maintaining zero-error financial logs in Xero, while handling proactive communications smoothly via
I am highly proficient in leveraging property technology and automation tools, including Beds24, Hostfully, Breezeway, Vera, SmartThings, and Xero. My goal is to provide dependable, meticulous operational support so you can trust that your backend systems are running flawlessly while you focus entirely on high-level business growth.
Experience: 6 months - 1 year
Trained to the rigorous standards of the UK and US hospitality markets. I provide end-to-end operational support for short-term and mid-term rentals, specializing in guest communication tracking, maintenance scheduling, and occupancy optimization. By leveraging systems like Hostaway, Beds24, and Breezeway, I ensure your property operations run like clockwork behind the scenes
Experience: 6 months - 1 year
I don't just input information; I design the workflows that protect it. I specialize in building custom master tracking databases in Google Workspace that make daily property data "fail-safe." My background in accounting gives me the analytical discipline to ensure that check-in logs, access codes, and property metrics are tracked with 100% precision.
Experience: Less than 6 months
Data-driven product sourcing specialist. I use Helium 10 to execute detailed market research, analyzing Best Sellers Rank (BSR), competitor inventory levels, and ROI projections. I strip the guesswork out of e-commerce expansion by delivering structured, evidence-backed product recommendations ready for launch.
Experience: Less than 6 months
Professional and proactive communicator dedicated to maintaining 5-star guest ratings. I handle inquiries with a "problem-solver" mindset, managing everything from pre-arrival instructions to post-stay review management. I am also trained in "Hot Sale" messaging to proactively convert inquiries into confirmed weekend bookings.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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