Mariepe

Customer Service & Technical Support Team Manager | Inbound

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.71/hour ($909.09/month)

Bachelors degree

Last Active

September 19th, 2025 (278 days ago)

Member Since

October 22nd, 2024

Profile Description

I provide over-the-phone, chat and email support services for clients, business owners and entrepreneurs who need real- time support for their businesses to increase their customers’ level of experience and eventually drive revenue by using my knowledge and expertise in Customer Service, Sales and Management.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

I started my BPO career as a Customer Service Representative and worked my way up to be a Team Manager for a Technical Support/ Customer Service account in the span of 2 years. I believe that my strongest asset is my ability to empathize and address customers' concerns with a sense of urgency.

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

E-Commerce » Amazon » Keepa

Experience: Less than 6 months

Customer Support » Technical Support

Experience: 5 - 10 years

My strongest niche for Technical Support is with consumer electronics, plain old telephone systems, and security and entertainment devices.

E-Commerce » Amazon » Seller Amp SAS

Experience: Less than 6 months

Marketing » Telemarketing » Outbound Sales

Experience: Less than 6 months

E-Commerce » Amazon

Experience: Less than 6 months

E-Commerce » Amazon » FBA

Experience: Less than 6 months

Office and Administration » Team Leadership

Experience: 1 - 2 years

Basic Information

Age
39
Gender
Female
Website
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Address
Compostela, Cebu
Tests Taken
IQ
Score:  136
DISC
Dominance: 29 %
Influence: 15 %
Steadiness: 34 %
Compliance: 23 %
English
C2(Advanced/Mastery)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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“I'm working with a very very talented person.”

- Austin L. Church

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