Ivy

Market Researcher/Call Center Agent

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Overview

Looking for full-time work (8 hours/day)

at $2.51/hour ($480.00/month)

Bachelors degree

Last Active

June 5th, 2026 (7 days ago)

Member Since

October 21st, 2024

Profile Description

Licensed Professional Teacher turned bilingual Call Center Agent. and with 4+ years of experience in QAA leadership, 4+ years CSR and 1+ year call center
operations. Proven track record in monitoring and coaching teams, improving
customer satisfaction, and optimizing service quality through data-driven
insights and process enhancements. Experienced in call/chat/email audits,
coaching, data analysis, trend reporting, and process optimization. Proven
record of enhancing CSAT and QA scores via structured feedback and training

Top Skills

E-Commerce » Inventory Management » Quality Control

Experience: 2 - 5 years

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Other Skills

Marketing » Telemarketing » Outbound Calls

Experience: Less than 6 months

We are a outbound call center agent and we are conducting a public opinion survey

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Zamboanga City, Zamboanga del Sur

Tests Taken: IQ
Score: 133: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”