Sales and Marketing/ Customer Service/Property Manager/Online English Tutor

Reaching out to potential customers via telephone to promote products or services. I did some inbound telemarketing in which customers call in to inquire about products or services. Where we provides information and assists with the sales process.

Generate sales leads. Presenting relevant products or services based on the prospect's pain points and requirements. Converting the qualified lead into a customer by addressing objections and finalizing the transaction.

Acknowledging and resolving customer complaints. Respond promptly to customer inquiries and concerns via phone calls. Assess customer’s needs to achieve the best customer satisfaction.

Identifying potential clients developing marketing campaigns to achieve sales targets. Creating marketing campaigns on social media platforms. Negotiating the deals with the clients.

I work as a sales and marketing officer of one of the prestigious real estate company here in Philippines. Somewhat we used a social media marketing strategy to utilize platforms like Facebook, Instagram, and LinkedIn to showcase listings, share market insights, and engage with potential clients.

As a Customer Service Representative we will be the first point of contact for our customers, providing exceptional service and support. Our primary responsibility will be to assist customers in English through various channels such as phone, email, and live chat. We will address inquiries, resolve issues, and ensure a positive customer experience.

I got just promoted as a team leader on my current company. I just got my Training Certification for Leadership Institute: Team Leader 101. So as a team lead we provide guidance to team members, helping them understand their roles and responsibilities in relation to the team's goals. Motivate team members, fostering a positive work environment. Providing feedback and guidance to help individuals improve. We also conduct performance reviews and set development goals such as coaching session in which we will be having a 1 on 1 conversation with the associate.