Sales Development Representative, Customer Service Represent

As a sales representative, my duties include making outbound calls and completing deals. I engaged prospects with focused calls and tailored pitches, which resulted in lead generation and sales closure. I was a natural at establishing relationships, getting past objections, and closing sales—always hitting and surpassing my targets.

I have experience providing administrative support in property management using AppFolio, handling tenant communication through calls, emails, texts, and Zillow chats. I coordinate maintenance requests and work orders, follow up with vendors to ensure timely completion, and assist with lease preparation, notices, and move-in computations. I am highly organized, detail-oriented, and experienced in managing high-volume tasks while maintaining accurate records and delivering prompt, professional communication.

I have strong experience in administrative support, including calendar management, appointment scheduling, inbox handling, and professional communication across email, phone, and Zoom. My skills include preparing reports, managing digital files, and leveraging tools such as Google Workspace, Microsoft Office, HubSpot, AppFolio, Asana, and AI platforms to streamline workflows and improve efficiency.

I have experience supporting daily operations through administrative coordination, CRM management, process tracking, and client communication. I am skilled at organizing workflows, maintaining accurate records, monitoring follow-ups, and ensuring tasks are completed efficiently and on time. My background in remote support has strengthened my ability to manage multiple priorities, collaborate with teams, and adapt quickly to new systems and processes. I focus on improving operational efficiency while providing reliable and detail-oriented support.