Norol
BPO Operations and Quality Assurance Manager | Data Analyst | Customer Service C
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.98/hour ($480.00/month)
High school diploma
Last Active
May 23rd, 2026 (13 days ago)
Member Since
July 22nd, 2024
Profile Description
With over a decade of BPO and Call Center experience, I've honed my skills across diverse sectors including travel & hospitality, sales, back office processes, social media, specialized LOBs, telecommunications, technical campaigns, and even a brief foray into banking. My expertise lies in implementing robust Quality Management Systems (QMS), designing QA forms that meet COPC standards, and driving projects and initiatives using Lean Six Sigma methodologies. I have revolutionized Quality Assurance fro
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Office and Administration » Data Analytics
Experience: 2 - 5 years
Office and Administration » Data analysis » Data Visualization
Experience: 1 - 2 years
Marketing » Marketing Analytics » Google Data Studio
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Male
- Website
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- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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