Hi! I’m a reliable and detail-oriented Customer Support Virtual Assistant with 9 years of professional experience in lending, loan processing, and accounting/collections in a private company.
I spent 5 years in the lending department handling loan applications, customer inquiries, document checking, and follow-ups, and 4 years in the accounting and collections department managing customer accounts, payment follow-ups, and accurate record-keeping.
I’m comfortable communicating with customers professionally, handling sensitive financial information, and working with deadlines and confidential data. I’m highly organized, trustworthy, and detail-oriented.
I can help you with:
• Customer support (chat &
• Loan application processing and review
• Collections support and account tracking
• Accounting and admin support
• Data entry, reporting, and Excel / Google Sheets
• Document management and verification
• Basic to intermediate graphic design using Canva and Photoshop
•
I’m looking for a long-term client where I can contribute my experience, skills, and dedication to help the business grow and provide excellent customer service.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
I designed product labels, posters and mock up in photoshop and illustrator.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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