Fatima

Chat/Email Support Specialist/Writer/MarketingGraduate

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 16th, 2025 (7 days ago)

Member Since

May 13th, 2024

Profile Description

I am skilled at communicating with clients by phone or email. I have experience with live chat support, email support, and quality assurance. Here are the tools I have experience with: Zendesk, Front, Zopim Chat, Stripe, Magento Ecommerce, Stella Connect, and Klaus.
The accounts I have experience with are financial loaning apps, smart device/camera technical and onboarding support, telecommunications onboarding and technical support, and no-code web app development support.
Aside from chat, email, and phone support, I also have a total of two years of quality assurance experience across two accounts. I have acquired a number of performance awards and strive to be better every day.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Quality Assurance

Experience: 1 - 2 years

Other Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Basic Information

Age
32
Gender
Female
Website
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Address
Tanjay City, Negros Oriental
Tests Taken
IQ
Score:  113
English
C2(Advanced/Mastery)
Government ID
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