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Deliver admin tasks on a timely
manner
Supervise and manage daily call center operations and team
activities
Monitor and evaluate team performance, providing regular
feedback and coaching.
Handle escalated customer
inquiries and complaints effectively and professionally.
Analyze call center metrics to identify areas for improvement
and implement solutions.
Conduct regular tea
team skills and knowledge.
Ensure adherence to company policies, procedures, and customer
service standards.
Collaborate with management to develop strategies for improving
customer satisfaction and operational efficiency.
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Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
can create advance excel with formula
Experience: Less than 6 months
can build a website using wordpress
Experience: 2 - 5 years
can create website using html with javascript and vbscript
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.