He's exposed to different areas of IT like software, hardware, cybersecurity, network, and system administration.
Here's what I'm specialize in:
Hardware and Troubleshooting
Handling and Managing Ticketing tool / ITSM : Freshservice, Managed Engine, ServiceNow - IT I
Active Directory
Creating documents for Knowledge Base
Familiarity with Different Operating Systems: Windows, Mac, ChromeOS
Handling and Managing Windows servers, VMware
Investigate alerts, threats, and generating reports
Monitoring network/connectivity issues, Servers
O365 and Gsuite Administrator
Experience: 2 - 5 years
IT Service Desk Analyst
Experience: 2 - 5 years
O365 Administrator
Experience: 1 - 2 years
Handling and Administering Virtual Machines
Experience: 2 - 5 years
User account and groups creation AD Policies
Experience: 1 - 2 years
Analyzing system and event logs Generating reports in Qualys Logz.io OpsGenie Securonix Security and Mail management system(Mimecast) SentinelOne
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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