Joy
Reliable IT Support Specialist | MSP Tech Pro | Remote IT He
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.55/hour ($1,456.00/month)
Post-graduate degree (Masters, Doctorate, etc.)
Last Active
March 20th, 2026 (82 days ago)
Member Since
January 23rd, 2024
Profile Description
Detail-oriented and dependable IT Support Specialist with solid experience working in Managed Service Provider (MSP) environments. I specialize in providing remote support to multiple clients, troubleshooting technical issues, and making sure everything runs smoothly—from desktops to networks.
I’m passionate about solving problems quickly, keeping users satisfied, and helping businesses stay productive with minimal downtime. Whether it’s
My Skills & Tools:
Windows & macOS support, Office 365 setup and troubleshooting
Network basics (Wi-Fi, VPNs, printers, routers, DNS/DHCP)
Remote support tools (AnyDesk, TeamViewer, Zoho Assist)
Ticketing systems (Freshdesk, Zendesk, SapphireIMS)
User support, onboarding/offboarding, Active Directory
Strong communication, fast response time, team player
Looking for a long-term remote role where I can support your team, resolve issues efficiently, and provide excellent service to your clients
Top Skills
Office and Administration » Microsoft Word
Experience: 5 - 10 years
Cloud Services » Azure » Security - Microsoft Defender for Cloud
Experience: 5 - 10 years
Customer Support » Active Listening
Experience: 2 - 5 years
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Cloud Services » Azure » Security - Azure Active Directory
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: 1 - 2 years
Office and Administration » Time Managment
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Cloud Services » Google Cloud » Networking
Experience: 2 - 5 years
Software » Server » Cybersecurity
Experience: 1 - 2 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- IQ
- Score: 130
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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