Randy

Administrative Virtual Assistant | Customer Service | Banking & Insurance Suppor

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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

January 7th, 2024

Profile Description

I am a dedicated and results-driven Virtual Assistant with experience in administrative support, customer service, banking, insurance, lead generation, data management, and client relations. My professional background includes over four years in the BPO industry, where I advanced from Customer Service Associate to Subject Matter Expert (SME), supporting teams and delivering excellent customer experiences. I also have experience as a Loans and Customer Relationship Specialist in banking, handling client inquiries, account management, and financial transactions, as well as working as a Financial Advisor, helping clients understand insurance products and make informed financial decisions. As a Virtual Assistant, I have provided administrative support, report generation, data entry, CRM management, lead generation, email and calendar management, and client communication. I am proficient in Microsoft Office, Google Workspace, Canva, CRM platforms, LinkedIn, Indeed, and various communication and productivity tools. Detail-oriented, dependable, and quick to learn new systems, I am committed to delivering high-quality work and helping businesses achieve their goals efficiently and professionally through strong organizational, communication, and problem-solving skills.

Top Skills

Professional Services » Management Services » Accounting Management

Experience: 1 - 2 years

After graduated with Academic Performance Award in Business Administration major in financial Management, I have then worked in a bank for 2 years and learned more about finance, accounting and business-related matters.

Customer Support » Customer Service

Experience: 5 - 10 years

I worked in a bank for 2 years as a loan and customer relation specialist and these roles honed me in my customer service and problem-solving skills. I have transitioned to BPO industry that made my customer service skills even stronger. It's been 4 years and 6 months now in a BPO where I started as Account Associate and later become Subject Matter Expert.

Office and Administration » Administrative Support

Experience: 1 - 2 years

Other Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

My skills and experience in using various software tools, including CRM systems, Microsoft Office Suite, Google Suite, Canva, social media platforms, and virtual assistant tools, equip me to provide effective support in streamlining operations, improving efficiency, and achieving organizational goals.

Office and Administration » Research

Experience: 1 - 2 years

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: IQ
Score: 108: DISC
Dominance: 19
Influence: 29
Steadiness: 33
Compliance: 19: English
C2(Advanced/Mastery)