Kathleen
Customer relations specialist / Virtual Assistant / Technica
With Timeproof
Overview
Looking for full-time work (10 hours/day)
at $2.52/hour ($600.00/month)
Bachelors degree
Last Active
June 28th, 2024 (715 days ago)
Member Since
December 23rd, 2023
Profile Description
A Virtual assistant and customer service relations with years of experience in using effective problem solutions to drive customer service and boost client product satisfaction service. Provide excellent customer service in every consumer problem may face. Specializes in English major courses.
Handled multiple accounts which makes me more flexible and reliable in additional of my skills and knowledge , it consists of :
Healthcare, Travel , Financial and Technical sales representative. All of these has set of tools which includes CRM and salesforce and avaya with troubleshooting tools like ACSR for technicalities.
I've always strived to deliver positive, tailored and timely support, making customers consistently feel cared for.
In my prior role as a Customer Service Representative at Philippines , I gained extensive experience across several facets of customer service, inluding:
-Managing sensitive customer information
-Providing personalized support
-Delivering a great customer experience
-Helping troubleshooting concern and offering sales afterwards in smooth transitioning.
Feel free to asks for any certifications and please let me know if you need anything else fro
Top Skills
Customer Support » Technical Support
Experience: 6 months - 1 year
Troubleshooting concerns specifically comcast handles 5 Line of business which includes Phone, Television, Wi-fi , Mobile phone and Home security. Able to transitioning to sales and been a top promoter for this role.
Customer Support » Technical Support
Experience: 6 months - 1 year
Troubleshooting concerns specifically comcast handles 5 Line of business which includes Phone, Television, Wi-fi , Mobile phone and Home security. Able to transitioning to sales and been a top promoter for this role.
Customer Support » Customer Service
Experience: 1 - 2 years
An experienced customer service role which handled multiple accounts such as Travel account , healthcare, Financial and technical sales representative.
Other Skills
Audio Editing » Voice Over » Voice Acting
Experience: 1 - 2 years
This what leads me to outsourcing industry led me to help into customer service role been handling clients english filipino script to be record and edited for commercials and advertising.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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