• Handled customer inquiries and quickly resolved issues in the second most highly trafficked Target
Inquiries in the nation
•Managed returns for customers and exceeded the target customer satisfaction rate of 92%
• Interacted with 125+ customers during an average shift, surpassing targets by 20% and ensuring customer satisfaction
Experience: 6 months - 1 year
I have one year of experience in chat support, assisting customers with inquiries, troubleshooting issues, and providing clear, timely solutions. I developed strong communication skills, handled multiple conversations efficiently, and maintained professionalism under pressure to ensure customer satisfaction
Experience: 6 months - 1 year
one year of experience providing technical support, helping users resolve hardware and software issues through clear troubleshooting and effective guidance. This role strengthened my problem-solving abilities, enhanced my communication skills, and allowed me to deliver accurate solutions while maintaining professionalism in fast-paced situations
Experience: Less than 6 months
I have one year of experience in data encoding, accurately inputting and managing large volumes of information across spreadsheets and databases. I focused on maintaining precision, meeting deadlines, and ensuring data integrity to support smooth operations and reliable reporting
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Kyle Mckenna
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