Virtual Assistant (Real Estate)

Proficient in Salesforce, I possess a deep understanding of this powerful CRM platform. My expertise includes customizing Salesforce to meet unique business needs, managing data, creating automated workflows, and generating insightful reports. With a track record of optimizing sales and marketing processes through Salesforce, I excel at harnessing its capabilities to drive growth and enhance customer relationship management.

Experienced BPO professional with a specialized focus on contact center operations within the real estate sector, particularly in maintenance and leasing. Proficient in providing top-tier customer service to tenants, property owners, and vendors, while effectively managing inquiries, service requests, and lease-related processes. Adept at using real estate software and systems to streamline operations and ensure efficient communication. With a strong foundation in BPO practices, I bring a dedicated and client-centric approach to enhance the tenant and owner experience within the real estate industry

I have extensive experience in appointment setting, specifically for businesses offering website development and related online marketing services. My role involved reaching out to potential clients through cold calling, understanding their needs, and effectively communicating the benefits of professional website solutions. I excel at handling objections, building rapport, and scheduling appointments with qualified leads to ensure a seamless transition to the sales team. My ability to engage prospects has contributed to increased conversion rates and business growth.

Proficient in graphic design, I excel in using industry-standard tools such as Photoshop and Procreate, as well as the user-friendly Canva platform. With an eye for creativity and attention to detail, I craft visually stunning designs that captivate and engage audiences. Whether it's creating digital art, branding materials, or social media content, my skills in these platforms allow me to deliver visually appealing and impactful designs.

Proficient in Google Docs, I am skilled at creating, editing, and formatting documents with this versatile cloud-based platform. I have experience collaborating with teams in real-time, tracking changes, and ensuring document security. With a strong attention to detail, I use Google Docs to streamline document creation and facilitate efficient communication, making it an essential tool for enhancing productivity.