6+ Years Experienced E-commerce Customer Support VA | Appointment Setter | Zende

Overview

Looking for full-time work (8 hours/day)

at $6.51/hour ($1,254.56/month)

Associates degree

Last Active

June 5th, 2026 (5 days ago)

Member Since

September 9th, 2023

Profile Description

Looking for partner who can help keep your business running smoothly?

Hi, My name is Diana, and my goal is to help E-commerce brands, Business owners, and US-based clients manage customer support, appointment setting, and daily operations efficiently using tools like Zendesk, Google Workspace, CRM systems, Canva, ChatGPT, Ryver, Zoom, and Microsoft Office.

I have over 6 years of experience in customer support, sales, and virtual assistance across E-commerce, telecommunications, insurance, car rental and construction industries. I specialize in e-commerce customer support, handling 100+ customer inquiries daily, resolving order and shipping concerns, managing inboxes, and maintaining fast response times while ensuring excellent customer experience.

My background also includes appointment setting, lead qualification, cold calling, CRM management, and administrative support for US-based clients. I am highly organized, detail-oriented, and comfortable working in fast-paced remote environments.

I am available for full-time remote work during US business hours and am looking for a long-term role where I can grow with a reliable team. I have a dedicated workspace, stable fiber internet connection with backup hotspot, and complete remote work equipment.

My clients always says that I take pride in being dependable, detail-oriented, and easy to work with. I am committed to providing consistent support and building long-term working relationships.

Let’s build something great together, Thank you!