I am a reliable and experienced Customer Service and Dispatch Support professional with nearly four years in Roadside Assistance. I specialize in creating service requests, coordinating with Service Providers, and efficiently dispatching jobs while managing escalations and resolving urgent concerns with professionalism and empathy.
Having transitioned from Case Manager to Quality Analyst, I bring strong organizational and detail-oriented skills, thrive in fast-paced environments, and communicate effectively with US-based teams. I am committed to delivering accurate, efficient, and customer-focused support, ensuring a seamless experience for both clients and customers.
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.