Mae

Virtual Assistant | Customer Support | Administrative Support

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Overview

Looking for full-time work (8 hours/day)

at $2.69/hour ($512.00/month)

Bachelors degree

Last Active

May 16th, 2026 (37 days ago)

Member Since

July 29th, 2023

Profile Description

Virtual Assistant | Customer Support | Administrative Support

PROFESSIONAL SUMMARY
Detail-oriented and reliable professional with experience in customer service, administrative support, and operations coordination. Skilled in communication, data management, payroll processing, and customer assistance. Experienced in working with international clients through customer support roles and capable of handling multiple tasks efficiently in remote environments.

CORE SKILLS

• Customer Support
• Email & Communication Management
• Administrative Support
• Payroll & Billing Processing
• Data Entry & Documentation
• Time Management
• Team Collaboration
• Canva Design & Basic Editing
• Computer Proficiency

TOOLS

• Microsoft Office
• Google Workspace
• Canva
• Basic CRM Systems
• Online Communication Tools (Zoom, Chat Platforms)

WORK EXPERIENCE

Customer Service Representative
Qualfon – Amazon Retail Account
November 2021 – April 2022

• Assisted customers with order concerns, returns, and account inquiries
• Provided professional support through calls and customer service tools
• Maintained high customer satisfaction through clear communication

Account in Charge | Payroll & Billing Officer | Health Management Officer
Shadow and Tail Security Services
June 2022 – June 2024

• Managed payroll preparation and employee records
• Handled billing and financial documentation
• Maintained employee health and administrative records
• Coordinated office operations and reporting
• Doing Audit for the Company checking for discrepancies

Cold Caller – Healthcare Account
VTEL
March 2024 – September 2024

• Conducted outbound calls for healthcare services
• Engaged potential clients and explained service benefits
• Maintained accurate call logs and reports

Remote Task Worker
Remotask
February 2024 – May 2024

• Completed online tasks with accuracy and attention to detail
• Followed digital task instructions and quality standards

Need help with your daily tasks? I’m here to make your work easier—message me anytime!

Top Skills

Accounting » Payroll

Experience: 2 - 5 years

I spent two years working as a Billing and Collection Officer, where I handled tasks like preparing invoices, monitoring payments, and coordinating with clients to make sure collections were accurate and on time. I also handled payroll processing, where I carefully reviewed daily time records, including overtime, to ensure everything was correct. Along with that, I processed government-mandated benefits such as SSS, PhilHealth, and Pag-IBIG, making sure contributions were submitted properly and on time.