I have over 12 years of experience in customer service, technical support, virtu

While my primary experience is in property maintenance coordination rather than real estate transactions, I have extensive experience coordinating multiple tasks, managing schedules, communicating with clients, vendors, and contractors, and ensuring projects are completed on time. As a Property Maintenance Coordinator, I tracked work orders, coordinated maintenance requests, scheduled vendors, maintained accurate records, and provided regular updates to tenants and property managers. Additionally, as a Virtual Assistant, I managed appointments, monitored technician schedules and routes, handled billing, and maintained detailed documentation. These experiences have strengthened my organizational skills, attention to detail, and ability to manage time-sensitive processes, which I believe are highly transferable to a Transaction Coordinator role.

It is challenging and nice experience.

As a Virtual Assistant and Administrative Assistant for Appliance Attack, I supported the daily operations of a busy appliance repair company by managing customer service, dispatching, and administrative tasks. My responsibilities included scheduling service appointments, dispatching technicians, monitoring technician routes and daily schedules, providing customers with real-time job updates, and ensuring technicians arrived on time. I handled billing and invoicing, maintained accurate service records, and coordinated with customers and technicians to resolve scheduling issues. I also participated in daily team meetings, provided operational updates and technician performance feedback, and helped improve workflow efficiency. This role strengthened my skills in dispatch coordination, customer communication, multitasking, problem-solving, and administrative support in a fast-paced environment.

I worked as a Customer Service Representative for UnitedHealthcare, providing support to members, healthcare providers, and internal teams. My responsibilities included handling inquiries related to provider information, eligibility, and account concerns while ensuring compliance with HIPAA and company policies. I maintained and updated provider records, processed provider additions and removals, investigated discrepancies, performed back-office data validation, and documented all interactions accurately. I consistently met quality and productivity goals while delivering professional, empathetic customer service and ensuring accurate, timely resolution of customer inquiries.

It was very fun and challenging

I have experience handling billing and invoicing as part of my administrative support responsibilities. In my role as a Virtual Assistant for an appliance repair company, I prepared and processed customer invoices, verified billing details, tracked payments, and ensured accurate documentation of completed service jobs. I also coordinated with technicians to confirm job completion before invoicing and assisted customers with billing inquiries. Additionally, I maintained organized financial records and supported daily administrative tasks while ensuring accuracy, attention to detail, and timely processing.