ECommerce Operations Assistant I AI Automation Specialist

I have knowledge, skills and basic experience of automation using n8n, zapier and make.com, where I create and manage simple workflows to automate repetitive tasks. This includes connecting apps, setting triggers and actions, handling basic data mapping, and testing workflows to ensure they run smoothly. I’m continuously learning and improving my skills to build more efficient and reliable automations.

As an eCommerce Virtual Assistant, I have over two years of experience in product optimization across platforms such as Shopify, eBay, and Etsy. My role includes optimizing product titles, descriptions, images, and pricing to improve visibility and conversions, ensuring listings are accurate, well-structured, and aligned with platform guidelines. I also handle product research, data entry, inventory updates, and quality checks to maintain consistent and optimized listings that support sales performance and customer satisfaction.

I help businesses save time and reduce manual work by building AI-powered automation systems and workflows. I have experience creating business workflow systems using tools such as n8n, Zapier, Make, and AI integrations to automate repetitive tasks, data processing, lead management, customer support, reporting, and ecommerce operations. I focus on designing efficient workflows that improve productivity, streamline operations, and help businesses scale with less manual effort. I am continuously expanding my automation skills and building practical systems that solve real business problems.

I have strong customer service experience handling email-based support, responding to inquiries, resolving issues, and providing timely and professional assistance. I manage order-related concerns, billing questions, and general customer requests while maintaining a positive and helpful tone. My focus is always on clear communication, accuracy, and ensuring customer satisfaction.