Catherine

E-Commerce & Customer Specialist | Shopify, Amazon, Walmart, Temu, & Ebay Expert

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Overview

Looking for full-time work (8 hours/day)

at $5.31/hour ($1,024.00/month)

Bachelors degree

Last Active

June 30th, 2026 (yesterday)

Member Since

July 4th, 2023

Profile Description

Hi! I am a reliable, detail-oriented E-commerce and Customer Support Specialist with hands-on experience managing operations across Shopify, Amazon, Walmart, Temu, and eBay. My expertise includes order processing, shipment tracking, refunds and replacements, inventory support, and working with Walmart Fulfillment Services (WFS) to ensure efficient order fulfillment.

I provide basic website building and maintenance to help support online store growth and functionality. I am also experienced in delivering exceptional customer support through chat, email, and phone, resolving inquiries promptly while maintaining a positive customer experience.

With a strong focus on accuracy, organization, and customer satisfaction, I am committed to helping businesses streamline daily operations, improve efficiency, and build lasting customer relationships.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 1 - 2 years

Worked as a Call Center Representative, responding to a wide range of customer concerns and efficiently managing refund requests while maintaining high customer satisfaction.

Customer Support » Email Support

Experience: 1 - 2 years

Served as an Email Support Representative, providing timely and accurate responses to customer concerns while maintaining a high standard of service and professionalism.

Customer Support » Chat Support

Experience: 2 - 5 years

With two to three years of experience as a Chat Support Representative, I have honed my ability to manage customer concerns effectively, provide accurate information, and maintain high-quality service through chat platforms.

Other Skills

Design » Graphic Design » Canva

Experience: 2 - 5 years

Proficient in Canva, with experience creating visually appealing graphics and designs for presentations, social media, and marketing materials.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao, Davao del Sur

Tests Taken: IQ
Score: 112: DISC
Dominance: 34%
Influence: 7%
Steadiness: 23%
Compliance: 36%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”