Genil
Virtual Assistant | Airbnb Resolutions Expert
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.87/hour ($736.00/month)
Bachelors degree
Last Active
January 14th, 2025 (524 days ago)
Member Since
June 5th, 2023
Profile Description
I am a results-driven BPO professional with extensive experience in customer service, conflict resolution, and sales. As a Resolutions Ambassador at TDCX, I collaborated with Airbnb, managing complex customer cases and delivering high-quality solutions to enhance satisfaction. Skilled in CRM tools, communication, and problem-solving, I am now seeking opportunities as a virtual assistant, customer support specialist, or in similar roles where I can contribute to business success and continuous growth.
Top Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 6 months - 1 year
In-depth knowledge of Airbnb platforms, policies, and processes to effectively resolve user issues.
Customer Support » Customer Service
Experience: 5 - 10 years
Proven ability to provide top-notch service and exceed customer expectations.
Office and Administration » Communication
Experience: 5 - 10 years
Exceptional communication skills, both written and verbal, with experience coordinating between multiple teams, stakeholders, and clients. I ensure seamless communication and maintain positive relationships across all touchpoints.
Other Skills
Customer Support » Customer Service » Conflict resolution
Experience: 6 months - 1 year
Skilled in mediating disputes and delivering effective solutions in high-pressure situations.
Customer Support » Sales Support » Ticket Booking
Experience: 6 months - 1 year
Experience in driving sales through phone calls, negotiations, and closing deals.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 45%
- Influence: 12%
- Steadiness: 20%
- Compliance: 24%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.