Darwin
Customer Support / Graphics Design Consultant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Associates degree
Last Active
December 17th, 2024 (yesterday)
Member Since
April 15th, 2023
Profile Description
• Ensured meticulous inspection of design files submitted by clients, guaranteeing print readiness
• Provided technical assistance to clients requiring support with design software, including Adobe Photoshop and other industry-standard tools
• Presented clients with design options and addressed graphic-related concerns
• Collaborated with graphic designers to ensure optimal customer satisfaction and flawless print outcomes
• Assisted customer service representatives with file escalations and resolutions, offering expert solutions
• Managed incoming and outgoing customer calls, delivering prompt resolutions for both digital and physical orders
• Demonstrated exceptional communication skills in guiding customers through step-by-step instructions to address concerns related to products, services, and order delivery
• Provided comprehensive product support to customers unfamiliar with editing software
• Tracked package deliveries and facilitated replacements or refunds as needed
• Efficiently modified customer orders and updated account information
• Assisted customers with pre-order inquiries and provided seamless guidance through the website's ordering process
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
With my ten years of customer service experience, I've been able to help and engage with clients, allowing them to manage their needs and ensuring a quick transaction on all fronts.
Customer Support
Experience: 5 - 10 years
Ten years of expertise managing customer support-related tasks, including taking inbound and outgoing calls, responding to emails, and helping clients by offering solutions and responding to inquiries about goods and services
Customer Support » Email Support
Experience: 5 - 10 years
Working in the field of customer service, I experience tasks that require email support management. I was trained to respond to email concerns in a formal and professional manner.
Other Skills
As a design consultant, I worked with different Adobe suites to make sure that designs could be used without any problems for projects including prints, logos, and other marketing-related materials. I received training on how to use these tools to assist clients, particularly small business owners, in having a flawless design that is suitable for promotion and marketing purposes.
Design » Print Design
Experience: 5 - 10 years
For ten years, I have been a Design Consultant, helping small businesses develop marketing materials that would help them expand. Verifying a proof-ready design was my primary responsibility. Describe the design elements, promote and sell the offered design, help clients ensure that the marketing materials print without a hitch, and help them with the logistics.
Office and Administration » Google Suite
Experience: 5 - 10 years
Office and Administration » Microsoft Outlook
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- TAGUIG, NATIONAL CAPITAL REGION
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 26%
- Influence: 16%
- Steadiness: 37%
- Compliance: 21%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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