Jo

Customer Service and Appointment Setting Specialist with Experience in Home Impr

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $1.65/hour ($320.00/month)

Bachelors degree

Last Active

July 10th, 2026 (6 days ago)

Member Since

March 31st, 2023

Profile Description

Proven expertise in appointment setting, lead generation, and chat-based customer support, with strong experience using Microsoft Office, Google Workspace, and CRM tools to manage schedules, organize client data, and support team operations efficiently. Equipped with hands-on training in digital marketing and proficient in platforms such as Gorgias, GoHighLevel (GHL), Typeform, and other marketing tools for automation, customer engagement, and campaign management. Skilled in editing videos, designing graphics and funnels using Canva, and editing websites to optimize user experience and presentation. A fast learner and adaptable beginner in the Virtual Assistant field, quickly mastering new systems to deliver excellent virtual support. Highly reliable, deadline-driven, and committed to maintaining accuracy and quality in every task, known for strong communication and collaboration skills that build trust and ensure smooth coordination with clients and teams.

Top Skills

Experience: 6 months - 1 year

Throughout my roles at Tech Mahindra and Appshouse, I developed strong customer service skills, providing excellent support through inbound calls and chat. I learned how to handle different customer concerns with patience, empathy, and professionalism, making sure their needs were met efficiently.

Experience: Less than 6 months

I balanced full-time work, college studies, and field study teaching requirements. I learned how to organize my priorities, meet deadlines, and deliver quality output under pressure.

Experience: Less than 6 months

I balanced full-time work, college studies, and field study teaching requirements. I learned how to organize my priorities, meet deadlines, and deliver quality output under pressure.

Other Skills

Experience: 6 months - 1 year

Working as a chat support representative at Appshouse, I handled a high volume of customer inquiries through live chat. I delivered quick, accurate responses and maintained quality service standards, even during peak hours.

Experience: 6 months - 1 year

Switching between different industries — from shipping lines to tech support, live streaming, and education — trained me to adjust quickly, learn fast, and perform well in new environments.

Experience: 6 months - 1 year

In my customer service and chat support roles, I developed the ability to multitask efficiently — handling several conversations or tasks simultaneously while maintaining a high quality of service.

Experience: Less than 6 months

I have experience editing photos and removing backgrounds professionally, which I used to enhance content for websites, marketing, and social media.

Experience: Less than 6 months

Experienced in using Canva for over four years to design creative and visually appealing materials, including social media graphics, marketing content, and PowerPoint presentations. Skilled in photo editing, layout design, and creating cohesive visual themes that communicate ideas clearly and attract attention. Adept at balancing creativity with precision to produce professional-quality designs tailored to each project’s goals.

Experience: Less than 6 months

At Navadesk, I specialized in appointment setting where I scheduled client meetings, managed calendars, and effectively handled objections. I consistently hit my targets and helped the team maintain a steady flow of client appointments, showing strong communication and persuasion skills.

Experience: Less than 6 months

Innovative and detail-focused aspiring Virtual Assistant with four years of hands-on experience in Canva for photo editing, graphic design, and impactful presentations. My background as a teacher has strengthened my creativity, organization, and communication—skills I now bring into crafting visually engaging content and managing tasks with precision. Driven by reliability and a passion for quality work, I aim to deliver exceptional virtual support that helps clients present their brand with clarity and style.

Experience: Less than 6 months

Fast-learning aspiring Virtual Assistant with strong organizational and communication skills. Eager to support clients through efficient task management, scheduling, and customer service. Detail-oriented, reliable, and committed to delivering quality results while quickly adapting to new tools and workflows.

Basic Information

Age
25
Gender
Female
Website
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Address
Cebu, Talisay City
Tests Taken
IQ
Score:  93
DISC
Dominance: 40%
Influence: 28%
Steadiness: 22%
Compliance: 10%
English
C2(Advanced/Mastery)
Government ID
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