Freight Forwarder/Logistics/Data Entry

I have experience handling data entry tasks, maintaining accurate records, updating spreadsheets and databases, organizing digital files, and ensuring information is properly documented. I am comfortable using Google Workspace and Microsoft Office tools for creating reports, managing documents, and supporting daily administrative operations. My experience has helped me develop strong attention to detail, organization skills, and the ability to follow company procedures and SOPs. I am also experienced in managing tasks independently, meeting deadlines, and maintaining professional communication with clients and team members.

I have experience processing and posting approximately 50–100 invoices daily from vendors and carriers, using JMS as the primary tool and CargoWise for manual invoice posting and data entry.

I have handled Verizon, a telecommunications account, where I assisted customers with their daily concerns, including product inquiries, troubleshooting, billing assistance, and product sales support. I ensured customer issues were resolved efficiently while providing excellent service and maintaining customer satisfaction.

I have experience using CargoWise as a freight management system for creating and updating shipments, handling operational tasks, preparing quotations, monitoring shipment status, and ensuring accurate data entry. I am also familiar with working with major shipping lines including MSC, Maersk, CMA CGM, Hapag-Lloyd, ONE, COSCO, and ZIM. My experience in FCL, ocean export operations, and customer coordination has strengthened my ability to manage multiple shipments while maintaining accuracy and meeting deadlines.

I have experience in freight forwarding and logistics operations, including customer coordination, shipment management, documentation, quotation support, and using CargoWise. My background in ocean export operations has helped me develop strong attention to detail, communication skills, and the ability to support customers and sales teams in a fast-paced environment.