I am an experienced customer service representative for 7 years. I was trained for inbound and outbound calls, thus giving me a broad knowledge on how to deal with different customers everyday in order to cater their different needs. Maintaining the credibility of the company while also assuring the customer's satisfaction and understanding with all the things that goes with it, is the main task I used to have.
I then ventured into becoming an online freelancer or worker and has been extensively exposed in fields of real estate, cold calling, data entry and researching. I am a very witty person who has the edge to adapt to new and sudden changes.
I have been honed and trained to use many CRM systems such as Podio, Basecamp, Asana, Zendesk and many more. My English skills is excellent and can definitely carry a conversation smoothly.
Experience: 5 - 10 years
Wrote for US startup companies for their daily content to rank in google. Write blogs, articles and many others.
Experience: 5 - 10 years
Excellent content writing skills for all niches. I write for blogs, social media posting, research and others.
Experience: 5 - 10 years
Seasoned ISA for US and AU clients, performing personal assistant tasks, data and CRM management, appointment setting, customer service, social media management, lead prospecting, lead generation, cold calling, graphic and video design, property management and other adhoc tasks.
Experience: 2 - 5 years
I managed social media accounts for US real estate businesses before, as I did a daily, weekly and monthly scheduled content targeted to audience of the particular niche. I run ads for both IG and FB pages for these clients.
Experience: 5 - 10 years
Excellent customer service specialist since 2011. I handle calls, emails and live chat support.
Experience: 5 - 10 years
I do well in data mining, management and presentation for any places, people or topics.
Experience: 5 - 10 years
Performed various personal assistant roles for US, AU and UK clients in the past, assisting them on their daily needs in order to help them grow their businesses. Handled calls, meetings, calerndar organization, appointment settings, data research and many more.
Experience: 2 - 5 years
Setup facebook and IG ads for real estate clients for the past 2 years.
Experience: 2 - 5 years
Produced and managed IG ads for real estate clients.
Experience: 5 - 10 years
Efficient data management and presentation through MS Excel for all my US. UK and AU clients. I am well versed with MS Excel and Google sheet at an intermediate level, performing basic formulations in it.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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