Proficient in Microsoft Office including Excel and PowerPoint
Moderate editing skills
Good in handling data and have project management Experienced Customer Service Representative seeking to help companies to provide a stellar customer experience and take the branch to the next level. Committed to leveraging proven track record of successful project execution, leadership abilities and strong communication skills to contribute to the success of project.
Experience: 2 - 5 years
Experience: 1 - 2 years
• Actively listen to customers, provide relevant feedback, and ensure their concerns are accurately understood and addressed. • Effectively handle high volumes of incoming phone calls while maintaining service quality and professionalism.
Experience: 1 - 2 years
• Efficiently manage customer inquiries across multiple channels, including email, chat, and phone, ensuring timely and accurate responses. • Actively listen to customers, provide relevant feedback, and ensure their concerns are accurately understood and addressed. • Effectively handle high volumes of incoming phone calls while maintaining service quality and professionalism. • Accurately document customer interactions, manage customer accounts, and maintain organized records and documentation.
Experience: Less than 6 months
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