Hannah
Operations Manager/Logistics/Email Customer Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.13/hour ($800.00/month)
Bachelors degree
Last Active
July 1st, 2026 (yesterday)
Member Since
September 20th, 2022
Profile Description
I’m an
I handle a wide range of customer concerns, including product inquiries, complaints, shipping issues, returns, refunds, and subscription management (cancellations and billing concerns). I serve as the first point of contact, ensuring customers feel heard while maintaining a professional and consistent brand voice.
I also have hands-on experience in order processing and logistics, including handling 100+ orders during peak seasons using BestDealer, tracking shipments, and coordinating with suppliers to resolve order-related issues efficiently.
I focus on clear communication and pay close attention to customer feedback and order trends to help improve processes, customer satisfaction, and overall business performance.
Core Skills:
- Customer
- Order processing, tracking, and issue resolution
- Supplier coordination and follow-ups
- Returns and refund management
- Subscription management (cancellations, updates, and billing)
I take strong ownership of my work and aim to support both customer satisfaction and smooth operations.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
I’m an experienced Operations Manager and Email Customer Support specialist with over 2 years of hands-on experience in Shopify-based logistics and customer service.
E-Commerce » Logistics Coordination
Experience: Less than 6 months
Other Skills
Design » Graphic Design
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Personal Assistant
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Talakag, Bukidnon
- Tests Taken
- IQ
- Score: 94
- DISC
- Dominance: 18%
- Influence: 16%
- Steadiness: 33%
- Compliance: 33%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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