Calling people using a phone directory to gather information for survey purposes.
Using scripts to provide information relating to their benefits.
Ask pertinent questions to understand the customer’s requirements.
Record the customer’s personal information accurately in a computer system.
Keep records of calls and sales and record useful information.
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Patient and able to handle customer rejection.
Persistent and results-oriented.
Skilled in negotiation and dealing with complaints.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.