Maizel

WordPress Troubleshooting & Web Hosting Specialist

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Overview

Looking for part-time work (2 hours/day)

at $9.91/hour ($480.00/month)

Bachelors degree

Last Active

March 2nd, 2026 (96 days ago)

Member Since

June 24th, 2022

Profile Description

I’m a WordPress Troubleshooting & Hosting Specialist with 9+ years of experience supporting high-volume US hosting environments.

Currently working as a Subject Matter Expert, I resolve 10–20 complex WordPress cases daily, including:

• Plugin & theme conflicts
• WordPress malware cleanup & security hardening
• Website speed optimization
• DNS & SSL troubleshooting
• Website migration & backup restoration
• cPanel and hosting-related issues

I specialize in identifying root causes quickly and implementing permanent solutions — not temporary fixes.

Because of my hosting background, I understand both WordPress and the server environment behind it. This allows me to fix issues efficiently and prevent recurring problems.

I am currently looking for part-time WordPress support or maintenance work (5–10 hours per week), ideally with US or UK-based businesses that need reliable technical expertise.

If you need someone who can troubleshoot confidently, communicate clearly, and work independently — I’d be happy to support your website.

Top Skills

Web Programming » CMS » Wordpress

Experience: 5 - 10 years

Daily troubleshooting of complex WordPress issues in high-volume hosting environments. Experienced in resolving plugin and theme conflicts, critical errors (500/white screen), database corruption, performance bottlenecks, and security incidents including malware infections. Skilled in website migrations, backup restoration, DNS and SSL configuration, email setup (IMAP/SMTP), and cPanel management. Strong understanding of WordPress core, server environments, and shared hosting infrastructure to deliver long-term, stable solutions.

Other Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Provide advanced technical support in high-volume hosting environments, resolving 10–20 complex WordPress and infrastructure-related cases daily. Troubleshoot plugin conflicts, server errors, DNS and SSL issues, and performance problems while maintaining strong QA and customer satisfaction standards. Experienced in handling Tier 2 escalations and delivering clear, solution-focused communication.

Customer Support » Email Support

Experience: 5 - 10 years

Configure and troubleshoot email accounts using IMAP, POP3, and SMTP across various email clients (Outlook, Thunderbird, mobile mail apps, webmail). Resolve sending/receiving issues, authentication errors, SSL/TLS configuration problems, and mailbox synchronization issues. Experienced in managing MX records, SPF, and basic DNS settings affecting email delivery.

Website Builder » Wordpress » Elementor

Experience: 5 - 10 years

Fundamental understanding of creating WordPress sites with Elementor

Website Builder » Cpanel

Experience: 5 - 10 years

Manage domains, databases, file systems, backups, and SSL through cPanel. Experienced in troubleshooting DNS propagation, email configuration, SSL errors, and hosting-level issues affecting WordPress websites.

Website Builder » DNS Management

Experience: 5 - 10 years

Configure A records, CNAME, MX, and nameservers. Troubleshoot propagation issues and domain resolution conflicts affecting websites and email services.

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address: Daanbantayan, Cebu

Tests Taken: IQ
Score: 104: DISC
Dominance: 28%
Influence: 7%
Steadiness: 35%
Compliance: 30%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”