Korina
Customer Support Specialist | E-Commerce Support | Shopify, Zendesk, Zoho CRM |
Overview
Looking for full-time work (8 hours/day)
at $3.80/hour ($736.00/month)
Associates degree
Last Active
July 15th, 2026 (8 days ago)
Member Since
June 2nd, 2022
Profile Description
Customer service professional with several years of experience in BPO and fast-paced support environments handling phone,
Top Skills
Gained hands-on experience using Zendesk to deliver efficient customer support in a fast-paced environment. Maintained a typing speed of 45 WPM while managing and responding to 20+ emails per hour. Effectively prioritized urgent customer inquiries using Zendesk’s categorization system, ensuring timely resolutions and high customer satisfaction. This experience strengthened my communication, multitasking, and CRM management skills.
E-Commerce » Shopify
Experience: 2 - 5 years
Managed product returns and refund processing through Shopify while efficiently resolving customer concerns and complaints to ensure a positive customer experience and timely issue resolution.
Customer Support » Email Support
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cubao, Quezon
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.