Anna

Guest Experience Specialist | STR Property Manager | Airbnb Support Ambassador

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

High school diploma

Last Active

July 19th, 2026 (3 days ago)

Member Since

April 8th, 2022

Profile Description

I bring 4+ years in the short-term rental industry. My experience includes guest communication, coordinating with cleaners, scheduling maintenance, listing management, creating SOPs, and handling various administrative tasks. Additionally, I previously worked as a Support Ambassador at Airbnb, where I gained firsthand experience with Airbnb's policies, processes, and guest/host support operations.

Here’s a quick overview of my experience:

OTAs:
- Airbnb
- VRBO
- Furnished Finder
- ----------
- Expedia
- Qantas Hotels (Australia)

PMS:
- Hospitable
- Cloudbeds
- IGMS
- Guesty
- Hostify
- Breezeway
- Fantastic Stay
- Ownerrez
- Hostaway

CRMs:
- Salesforce
- Zoho One
- Notion
- Enso Connect

Communications/Phone Platforms:
-Slack
-WhatsApp
-OpenPhone
-RingCentral

Cleaning Management Platforms:
-Turno

Security/Monitoring:
-Ring
-Minut
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-Google Home
-Schlage Home

Link to my CV: ----------
WhatsApp: ----------

I can start immediately, and I'm okay with EST timezone. I have the necessary equipment: my own computer, backup laptop, and a 300 Mbps internet connection.