Packaged Application Development Analyst | Salesforce Certified Platform Adminis

Experienced in testing Salesforce CRM applications, including validating end-to-end workflows, user access, and data integrity. Skilled in executing test cases, identifying defects, and ensuring features align with business requirements. Familiar with testing integrations, portal interactions, and CRM functionalities to ensure seamless data flow and reliable system performance.

Experienced working in Agile environments, participating in sprint planning, daily stand-ups, and sprint reviews. As a QA Engineer, I collaborate closely with developers and stakeholders, continuously test features, provide early feedback, and ensure quality is maintained throughout each sprint cycle.

Manual QA Tester with nearly 4 years of experience in ensuring high-quality software. I specialize in testing Salesforce CRM, web portals, and mobile applications by executing test cases, identifying bugs, and validating user workflows. I focus on delivering reliable, user-friendly systems and work closely with teams to ensure smooth and successful releases.

Experienced in usability testing, evaluating software from a user’s perspective to ensure intuitive interfaces, smooth workflows, and a positive user experience. Skilled in identifying pain points, providing actionable feedback, and helping improve system usability and overall satisfaction.

Experienced in testing SaaS applications, including Salesforce CRM, portal, and mobile platforms. Skilled in validating multi-tenant environments, end-to-end workflows, user access, and integrations to ensure reliable, high-quality, and seamless cloud-based software experiences.

Experienced in functional testing, validating that Salesforce CRM, portal, and mobile applications work according to business requirements. Skilled in executing test cases, verifying features and workflows, identifying defects, and ensuring all functionalities meet expected standards for reliable and high-quality software delivery.

Skilled in API testing using Postman, validating endpoints, request/response data, and system integrations to ensure functionality, reliability, and accurate data flow between applications. Experienced in identifying defects and ensuring APIs meet business and functional requirements.

Trained in Selenium automation testing, with the ability to create and execute automated test scripts, validate workflows, and improve test efficiency.