Janessa
Healthcare VA | Insurance Verification | Epic EHR | Medical Billing Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.75/hour ($727.26/month)
High school diploma
Last Active
July 19th, 2026 (3 days ago)
Member Since
December 18th, 2021
Profile Description
Healthcare professional with experience in insurance verification, patient account management, medical billing support, claims status inquiries, payment processing, and healthcare documentation.
Promoted from Healthcare Customer Service Representative to Quality Analyst within the same healthcare account, demonstrating strong attention to detail, compliance knowledge, and performance excellence.
Experienced in Epic, ACE, and On Plan systems, with hands-on exposure to patient accounts, insurance inquiries, billing concerns, and quality monitoring. Skilled in healthcare documentation, reporting, process improvement, and client communication.
Highlights:
• 400+ healthcare call audits monthly
• Insurance verification and claims status support
• Epic EHR experience
• Medical billing and patient account support
• Trained 5 Quality Analysts
• Top QA Award Recipient (3x)
Seeking opportunities as a Medical Administrative Assistant, Medical Virtual Assistant, Patient Coordinator, Insurance Verification Specialist, or Healthcare Support Professional.
Top Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Professional Services » Medical Services » Medical Billing
Experience: 6 months - 1 year
Other Skills
Office and Administration » Microsoft Excel
Experience: 6 months - 1 year
Office and Administration » Google Sheets
Experience: 6 months - 1 year
Office and Administration » Administrative Support
Experience: 6 months - 1 year
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa, Metro Manila
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 27%
- Influence: 7%
- Steadiness: 25%
- Compliance: 41%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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