Nemia

Experienced Real Estate VA | Customer Service |Social Media

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

March 15th, 2025 (2 days ago)

Member Since

October 23rd, 2021

Profile Description

Is your social media feeling neglected or struggling with engagement? I can help transform your online presence and elevate your brand with a tailored strategy that attracts and retains clients. A strong, consistent social media presence is key to standing out, and if you're overwhelmed by managing inquiries, I’ve got you covered. I can also streamline your response process, reduce response times, and enhance customer satisfaction—allowing your team to focus on what truly matters to your business. Let’s take your social media and customer support to the next level!

Here’s how I can help:

Content Creation: Eye-catching graphics, engaging captions, and a content calendar.
Engagement: Building community, responding to followers, and providing customer support.
Analytics: Tracking performance and providing actionable insights.
Platform Management: Handling all your accounts to keep them active and responsive to customer inquiries.
Trend Spotting: Keeping your content fresh, relevant, and aligned with customer needs.

Let’s grow your following, boost engagement, and make your brand a must-follow.

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

I have been using Salesforce as my primary tool for customer communication for over 3 years, effectively managing and streamlining interactions to enhance customer relationships and drive satisfaction.

Marketing » Social Media Management

Experience: Less than 6 months

With 2 years of experience as a Social Media Associate at a U.S.-based fintech company, I successfully managed the company’s social media presence across multiple platforms. I contributed to building a strong online community and enhancing the company’s reputation in the competitive fintech space.

Customer Support » Customer Service

Experience: 5 - 10 years

With over 5 years of proven experience in customer service, I have consistently delivered exceptional support to U.S.-based clients across multiple channels, including inbound and outbound calls, email, and live chat. Skilled in resolving complex issues, providing tailored solutions, and maintaining high levels of customer satisfaction, I thrive in fast-paced environments while ensuring each client interaction is seamless and impactful.

Other Skills

Real Estate » Commercial Real Estate

Experience: Less than 6 months

As a Commercial Real Estate Virtual Assistant, I provide administrative support including managing client communications, conducting market research, handling property listings, and organizing transaction documents. I help streamline operations, allowing real estate professionals to focus on growing their business with reliable, efficient remote assistance.

Office and Administration » Data Entry

Experience: Less than 6 months

I have been actively honing my data entry skills over the past few months, consistently improving my accuracy and efficiency in handling large volumes of information.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Makati City, Makati

Tests Taken: IQ
Score: 111: DISC
Dominance: 29
Influence: 15
Steadiness: 24
Compliance: 32: English
B2(Upper Intermediate)