CSR/Real Estate Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Not Specified

Last Active

November 24th, 2024 (4 days ago)

Member Since

August 31st, 2021

Profile Description

 My name is Upgrade to see actual info from the Philippines. I've been working as a real estate virtual assistant for 3 years (mainly cold calling, appointment setting and working on spreadsheets). I experienced working with investors (wholesalers, cash buyers, flippers) and Realtors. My main task is to generate leads from distressed homeowners. I also experienced looking for on/off-market distressed properties, deep skip tracing, identifying tax delinquent properties thru the tax assessor's office, managing the data, SMS campaigns, as well as following up with the leads. I am passionate about my role, and I strongly feel that I can make a positive and long-lasting impact on any organization. I am goal-driven and money-driven, no matter how hard the work is, I'll make sure that in the end it is done perfectly. 

With several years of dedicated experience in customer service, I have developed strong skills in effectively addressing and resolving customer issues. My approach focuses on active listening and empathy, allowing me to understand customer needs and concerns Upgrade to see actual info my previous roles, I consistently achieved high customer satisfaction ratings by:Quick Problem Resolution: I efficiently identified issues and implemented solutions, often resolving concerns on the first contact.Building Rapport: I fostered positive relationships with customers, which helped in understanding their perspectives and enhancing their overall experience.Proactive Communication: I kept customers informed throughout the resolution process, ensuring they felt valued and respected.Feedback Utilization: I actively sought and used customer feedback to improve service quality, contributing to a culture of continuous improvement.My commitment to excellence and customer satisfaction has been reflected in consistently high ratings and positive feedback from customers.