Roelle

Remote Operations & Administrative Support Specialist | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.83/hour ($1,120.00/month)

Bachelor's degree

Last Active

June 28th, 2026 (yesterday)

Member Since

May 25th, 2021

Profile Description

I help business owners and remote teams get the operational side of things under control. I take care of the behind-the-scenes work so you can focus on what actually moves your business forward.

Here is what I can help you with: data entry and quality checking, invoice processing and Xero records, building SOPs and process documents, research and lead generation, inbox and admin support, and social media scheduling.

I have 10 years of experience working across banking, real estate, and remote operations. I handle 400 to 600 records a week at 98% accuracy, source 200 or more qualified leads a month, and have built SOPs that keep work consistent and organized. I am also HIPAA-certified for roles that involve sensitive data.

What you get is someone who shows up, figures things out, and gets it done without needing to be followed up on. I communicate clearly, take ownership of my work, and treat your business like it matters, because it does.

If you need reliable support that actually takes things off your plate, I would love to work with you.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Audited and validated hundreds of records weekly across multiple client projects, consistently maintaining accuracy above 98%.

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Reviewed and verified data, documents, and client records for completeness and accuracy across SaaS, fintech, marketing, and real estate projects.

Virtual Assistant

Experience: 2 - 5 years

Provided end-to-end VA support across real estate, SaaS, fintech, and marketing projects, handling admin tasks, documentation, research, and coordination across multiple concurrent clients.

Other Skills

Office and Administration » Microsoft Excel

Experience: 10+ years

Used extensively for operational trackers, reporting documents, reconciliation records, and mail merge workflows across all roles.

Office and Administration » Email Management

Experience: 5 - 10 years

Managed client correspondence and handled inquiries across multiple accounts, maintaining response times within one business day.

Project Management » Process Mapping

Experience: 2 - 5 years

Developed 5+ SOPs that standardized internal workflows and supported smoother team onboarding across freelance client projects.

Research

Experience: 2 - 5 years

Conducted targeted research for lead generation, VC databases, influencer lists, and B2B outreach campaigns using multiple sourcing tools.

Accounting » Xero

Experience: 2 - 5 years

Processed invoices, matched transactions, categorized expenses, and managed payment reminders supporting 50+ monthly reconciliations.

Customer Support » Email Support

Experience: 5 - 10 years

Handled client-facing email communication across real estate, banking, and remote VA roles with a focus on clarity and timely responses.

Customer Support » Sales Support » Lead Generation

Experience: 2 - 5 years

Sourced and qualified 200+ leads monthly using Apollo.io, LinkedIn Sales Navigator, HubSpot, SalesQL, and Clearout.

Office and Administration » Calendar Management

Experience: 2 - 5 years

Coordinated turnover scheduling and appointment management for 200+ condominium clients at Vista Residences, ensuring smooth handover timelines across a high-volume property portfolio.