Running a business means there's always more to do than hours in the day. Data needs checking, processes need documenting, invoices need chasing, and somehow the inbox never gets to zero. The operational side of things can quietly take over—and that's usually when people start looking for someone they can actually trust to take it off their plate.
That's the kind of support I provide.
I'm Roelle, a VA with 10+ years of experience across banking, real estate, and remote client operations. I specialize in data quality and validation, process documentation, admin support, invoice reconciliation, and research—the work that doesn't always get the spotlight but keeps everything else from falling apart. Over the years I've worked across SaaS, fintech, marketing, and real estate projects, handling high-volume data with 98%+ accuracy, building SOPs, managing Xero transactions, and sourcing 200+ qualified leads a month.
I'm HIPAA-certified, detail-oriented, and comfortable managing multiple priorities without needing constant direction. I communicate proactively, take ownership of my work, and genuinely care about the outcomes—not just the tasks.
If you need someone reliable who hits the ground running, I'd love to be part of your team.
Experience: 5 - 10 years
Audited and validated hundreds of records weekly across multiple client projects, consistently maintaining accuracy above 98%.
Experience: 2 - 5 years
Reviewed and verified data, documents, and client records for completeness and accuracy across SaaS, fintech, marketing, and real estate projects.
Experience: 2 - 5 years
Provided end-to-end VA support across real estate, SaaS, fintech, and marketing projects, handling admin tasks, documentation, research, and coordination across multiple concurrent clients.
Experience: 10+ years
Used extensively for operational trackers, reporting documents, reconciliation records, and mail merge workflows across all roles.
Experience: 5 - 10 years
Managed client correspondence and handled inquiries across multiple accounts, maintaining response times within one business day.
Experience: 2 - 5 years
Developed 5+ SOPs that standardized internal workflows and supported smoother team onboarding across freelance client projects.
Experience: 2 - 5 years
Conducted targeted research for lead generation, VC databases, influencer lists, and B2B outreach campaigns using multiple sourcing tools.
Experience: 2 - 5 years
Processed invoices, matched transactions, categorized expenses, and managed payment reminders supporting 50+ monthly reconciliations.
Experience: 5 - 10 years
Handled client-facing email communication across real estate, banking, and remote VA roles with a focus on clarity and timely responses.
Experience: 2 - 5 years
Sourced and qualified 200+ leads monthly using Apollo.io, LinkedIn Sales Navigator, HubSpot, SalesQL, and Clearout.
Experience: 2 - 5 years
Coordinated turnover scheduling and appointment management for 200+ condominium clients at Vista Residences, ensuring smooth handover timelines across a high-volume property portfolio.
Experience: 2 - 5 years
Used Google Sheets, Docs, Drive, Forms, Meet, and Calendar daily to manage tasks, documents, and communications across remote client work.
Experience: Less than 6 months
Supported financial recordkeeping through invoice processing, expense categorization, and transaction reconciliation in Xero.
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