Experienced Customer Engagement and Social Media Specialist with over 10 years in creating seamless customer experiences and data-driven social media strategies. With a background in customer support leadership and social media strategy, I focus on enhancing brand loyalty by blending high-quality support with engaging, behaviorally aligned content. Skilled in analyzing audience behavior and customer feedback to create meaningful interactions that drive satisfaction, loyalty, and engagement. Passionate about leveraging digital platforms to both support and engage, ensuring customers feel valued and connected.
Experience: 5 - 10 years
I merge street wisdom with sharp copywriting, making every word count in the digital space. Whether it's crafting memorable posts or engaging campaigns, my words are tailored for impact.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
I've been in the BPO industry connecting people from different sectors and providing proper resolution to their issues. Customer delight is my number one priority.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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