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I am a reliable and detail-oriented Virtual Assistant / Customer Support Specialist with experience supporting international clients. I have a strong background in customer service, administrative support, and CRM data management, ensuring accurate records and excellent client satisfaction.
I previously worked as a Customer Service Representative for a global company, handling high-volume customer inquiries, updating customer profiles in CRM systems, and following company tools and processes to deliver efficient and professional support. I am comfortable working with remote teams, meeting deadlines, and maintaining confidentiality.
In addition to administrative and customer support tasks, I have experience as an Event Coordinator, managing client communications, preparing business proposals, and providing technical support for events (lighting and sound). I also offer graphic design, photo editing, video editing, and content creation, including templates for invitations, brochures, and logos.
Key skills include:
? Virtual Assistance & Administrative Support
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? CRM & Data Entry | Customer Profile Management
? Calendar Management & Client Coordination
? MS Word, Excel, PowerPoint
? Adobe Photoshop & Premiere Pro
? Basic Photography & Videography
? English & Tagalog Communication
I am highly organized, tech-savvy, and quick to learn new tools. I am committed to providing long-term support, clear communication, and high-quality results to help businesses grow.
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