Overview
Looking for part-time work (5 hours/day)
at $5.78/hour ($700.00/month)
High school diploma
Last Active
June 3rd, 2026 (3 days ago)
Member Since
October 20th, 2020
Profile Description
I have been working in the Business Process Outsourcing sector since 2008. Worked as a collections agent for 2 years, a customer care specialist for about 1 year. And with my present company for 10 years now, I started with them as a Technical Support Representative for 3 years then got promoted to Workforce Management. With the Workforce Management Team, I was a Real Time Analyst. Main task of an RTA is gather and generate performance reports data. Managing agents real time activities. Basic applications we are using are Excel and Outlook. In December 2022, I was promoted to a Scheduling post. Main task includes forecasting and creating schedules based on client forecast and taking into consideration 6-week trend of the KPI's of the account I am handling.
Top Skills
Office and Administration » Email Management
Experience: 10+ years
Web Programming » CMS » Avaya CMS
Experience: 10+ years
Other Skills
Office and Administration » Google Workspace
Experience: 6 months - 1 year
Basic Information
- Age
- 44
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Trias City, Cavite
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 21
- Influence: 7
- Steadiness: 28
- Compliance: 44
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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