Almer

Genesys Cloud Specialist

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.23/hour ($818.18/month)

Bachelors degree

Last Active

June 7th, 2026 (2 days ago)

Member Since

August 8th, 2020

Profile Description

Highly skilled Genesys Cloud Specialist with a strong background in optimizing customer experiences and streamlining workflows. Proficient in deploying Genesys Cloud solutions and integrating them seamlessly into help center platforms. Expertise includes implementing scheduled callback functionality within IVR systems and designing efficient communication workflows. Committed to delivering high-quality solutions that exceed expectations and drive business success. Open to discussing potential opportunities and excited about contributing to new projects.

Top Skills

Marketing » CRM » Zendesk

Experience: 1 - 2 years

Systems Administration

Experience: 5 - 10 years

Customer Support » Customer Service » Genesys Cloud

Experience: Less than 6 months

Other Skills

Web Programming » Javascript

Experience: Less than 6 months

Web Programming » HTML

Experience: 6 months - 1 year

Software » API Development » REST API

Experience: 6 months - 1 year

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Davao City, Davao Del Sur

Tests Taken: IQ
Score: 120: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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