Ariel

IT Team Lead | IT Admin TL | SDM

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Overview

Looking for part-time work (4 hours/day)

at $5.82/hour ($560.00/month)

Bachelors degree

Last Active

February 7th, 2025 (504 days ago)

Member Since

May 25th, 2020

Profile Description

---------- ---------- – IT Professional & Virtual Assistant 10+ Years of Experience | Data Entry & Excel Reporting | Remote & Tech Support

Hi, I'm ---------- ---------- , a seasoned IT professional with over a decade of experience. I specialize in providing comprehensive virtual assistance, technical support, and data analysis. My goal is to deliver high-quality work that exceeds client expectations while ensuring smooth communication and efficient project management.

I am available for part-time remote positions, offering flexible hours to help you and your business thrive.

*What I Can Do for You:*

1. Data Analysis & Reporting: Custom Excel reports, dashboards, and data analysis. 

2. Data Entry & Document Management: Accurate data entry, typing, and PDF conversions (Word, text, image).

3. Virtual Assistance & Support: Non-voice chat and email support in English and Malay, plus remote troubleshooting.

4. Document & Proposal Creation: Project proposals, business plans, and documents using MS Office, Canva and the Google Suite.

5. Web & Mobile Design: Design and development using AuthPro, Tawkto, Figma, Google Sites, WordPress, and React Native.

6. Technical Expertise: MS Office, Google Workspace, Adobe tools, and remote support apps (TeamViewer, AnyDesk, VNC). Experience with ticketing systems like Sapphire and OTRS.

I’m proficient in MS Office, Google Suite, and remote tools like TeamViewer and AnyDesk, ensuring smooth workflows and efficient problem-solving. I’m committed to delivering quality work and exceeding client expectations.

Let’s collaborate to bring success to your project!

Top Skills

Experience: 10+ years

Proficient in technical support with extensive experience in remote troubleshooting, chat, email, and phone assistance. Skilled in resolving technical issues and providing excellent customer service, ensuring smooth and efficient support for clients.

Experience: 1 - 2 years

Proficient in Google Sites with experience in creating 2 Knowledge Base portals for end users, newbies, and support teams. These sites provide clear documentation and resources to streamline troubleshooting and enhance user experience.

Other Skills

Experience: 5 - 10 years

Proficient in Google Sheets and other Google platforms, with extensive experience creating reports and implementing them in Looker dashboards for data analysis and insights.

Experience: 10+ years

Proficient in data entry with strong knowledge in accurate data management, document handling, and reporting. Experienced in creating and maintaining organized records to ensure efficient workflows and data integrity.

Experience: 10+ years

Proficient in technical support with strong product knowledge and experience in remote troubleshooting, chat, email, and phone assistance. Adept at resolving technical issues and delivering clear, helpful guidance to ensure a seamless customer experience.

Experience: 6 months - 1 year

I have basic knowledge of advertising through Google Analytics and have implemented it on the Google Sites I've built to track and analyze user interactions.

Experience: 1 - 2 years

Intermediate level in web design and layout using Google Sites, WordPress, and other platforms, with the ability to adapt quickly to build websites. Experienced in mobile UI/UX design using tools like Figma and React Native, as well as programming languages such as Python, HTML, and Visual Studio Code.

Basic Information

Age
42
Gender
Male
Website
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Address
Santa Maria, Bulacan
Tests Taken
IQ
Score:  135
DISC
Dominance: 37
Influence: 11
Steadiness: 37
Compliance: 15
English
C1(Advanced)
Government ID
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