Experienced Customer Service and Virtual Support Professional with over 8 years

Overview

Looking for full-time work (8 hours/day)

at $4.62/hour ($896.00/month)

Bachelor of Science in Hospitality Management

Last Active

June 2nd, 2026 (4 days ago)

Member Since

April 15th, 2020

Profile Description

Property Management Assistant (Real Estate)

Property Management Company | February 2025 – Present

Manage tenant communications and respond to maintenance requests and inquiries.
Coordinate with vendors, contractors, and maintenance teams to ensure timely resolution of property issues.
Assist with lease administration, tenant documentation, and property records management.
Monitor work orders, follow up on pending tasks, and maintain accurate property management databases.
Support daily property operations and help ensure tenant satisfaction through efficient service.
Executive Assistant

Juiced Media Company | 2024 – 2025

Assisted management with administrative tasks and daily operations.
Maintained and updated sales and client data in Excel spreadsheets.
Recorded and tracked information related to cold-calling campaigns and agent performance.
Generated reports and ensured data accuracy for management review.
Chat Support Sales Representative

VA House Davao | 2023 – 2024

Assisted customers through live chat regarding applications for government-supported tablets and phones.
Responded to customer inquiries and provided application guidance.
Maintained high customer satisfaction through prompt and professional communication.
Car Insurance Claims Specialist

Loss Express | 2021 – 2022

Verified insurance claim information received from lenders.
Processed claim-related documentation and ensured accuracy of records.
Assisted customers with claim inquiries and status updates.
Travel, Hotel Booking & Car Rental Specialist

Teleperformance | 2021

Assisted customers with hotel reservations, travel arrangements, and car rentals.
Handled booking modifications, cancellations, and customer concerns.
Delivered excellent customer service while resolving travel-related issues.
Healthcare Claims Specialist

TTEC (formerly TeleTech) | 2018 – 2021

Assisted members with health insurance benefits and coverage inquiries.
Processed healthcare-related claims information.
Explained policy details and helped resolve member concerns.
Customer Service Representative

Ubiquity | 2016 – 2018

Assisted customers with prepaid credit card account inquiries.
Resolved account issues and provided product information.
Maintained high-quality customer service standards through phone support.