I am a customer service professional with more than 8 years of experience handling customer support, technical support, sales, and outbound calling for US-based accounts. I have experience assisting customers through phone,
I am skilled in handling high-volume support tasks, managing 50–60 tickets daily and over 100 tickets during product launches. I also have experience using CRM and support tools such as Zendesk and Salesforce.
In my previous role with RealPage, I assisted with vendor compliance processing by reviewing insurance documents, licenses, and other requirements to ensure vendors met property management standards.
I am a fast learner, detail-oriented, reliable, and comfortable working independently or as part of a team. I am looking for a long-term opportunity where I can contribute my communication, problem-solving, and customer service skills.
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