Marinelle
Social Media Customer Solutions Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Bachelors degree
Last Active
March 18th, 2025 (2 days ago)
Member Since
February 26th, 2018
Profile Description
Knowledgeable customer service professional with 5 years of experience specializing in handling queries, disputes, and complaints with a focus on timely resolution and customer satisfaction
Top Skills
Customer Support
Experience: 1 - 2 years
Customer Associate | Concentrix 2014 - 2015 • Managed incoming calls from B2B clients through first contact resolution. • Delivered exceptional customer service in accordance with service level agreements and performance metrics (KPI’s) • Utilized efficient documentation systems and critical thinking to identify solutions for organized information.
Professional Services » Medical Services » Medical Billing
Experience: 2 - 5 years
Medicall Biller at Equinox Billing LLC 2021-2024 • Handled financial discrepancies; arranged payment plans and timelines for payments. • Ensured timely filing of appropriate reimbursements, and professional medical claims. • Maintained practice management system by entering accurate data, verifying and updating insurance, and claims
Professional Services » Medical Services » Revenue Cycle Management
Experience: 2 - 5 years
Other Skills
Accounting » Financial Accounting » Financial Analysis
Experience: 1 - 2 years
Financial Specialist I| at J.P. Morgan Chase Bank, N.A. 2016 — 2017 • Processed provisional credits, and addressed chargeback disputes accurately and in a timely manner. • Adhered to VISA/MASTERCARD operating guidelines, federal regulations, and financial industry policies in handling chargebacks. • Resolved high-value and time-sensitive cases through inter-departmental escalations.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 35%
- Influence: 18%
- Steadiness: 35%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.