Logistics Coordinator, Client Service Representative, and Night Dispatcher

This role manages fast-paced, high-volume North American freight operations by ensuring precise on-time pickups and deliveries across multiple time zones. Serving as the primary interface for international commercial operators, it bridges cross-cultural gaps to optimize dispatch efficiency. Daily duties include maintaining total data integrity within the Transportation Management System (TMS) in strict compliance with corporate SOPs, alongside negotiating cost-effective spot rates with regional carriers to secure volatile equipment capacity. Finally, the position requires swift problem-solving to mitigate transit bottlenecks, routing conflicts, and dock discrepancies through transparent escalation between shippers, carriers, and internal stakeholders.

Supported shop-floor production scheduling and localized inventory control systems to align manufacturing output directly with active sales forecasts while maintaining strategic stock levels for future demand. Managed daily logistics communications by drafting and routing critical emails to coordinate inventory updates and production timelines between internal teams and external partners.

Streamlined core front-office business workflows, engineering structured frameworks for transactional sales invoices, acknowledgment receipts, and daily cash-to-ledger balancing protocols.