Virtual Assistant | Technical Support | Customer Service

I have experience in handling professional communication through email and chat, making sure messages are clear and well organized.

I am a 4th-year BSIT student with strong computer literacy skills. I am skilled in productivity tools like Microsoft Office and Google Workspace. I can troubleshoot common hardware and software issues, prepare clear documentation, and handle research and communication tasks efficiently. My training in IT has helped me develop both technical knowledge and practical problem-solving skills, making me adaptable to different systems and reliable in providing technical support.

I can assist in managing social media accounts by posting updates, monitoring engagement, and keeping content organized. I am able to follow instructions for branding and ensure posts are consistent and timely.

I have provided basic customer support through chat and email, helping answer questions and resolve simple issues. I focus on being polite, professional, and responsive to maintain good client relationships.

Currently building a Restaurant Management System with React.js, featuring: Dynamic menu management and order tracking, Role-based dashboards for staff and admin, Integration with backend APIs for reservations and inventory, Responsive UI for desktop and mobile.

Deployed a pet tracking app on Google Play Store, integrating IoT devices with Firebase backend for real-time data sync and user notifications.

I have experience in accurate data entry using spreadsheets and online forms. I can also conduct online research to gather information, check details, and organize results in a clear format for easy use by clients.