Wilna

E-commerce Customer Support Specialist | Shopify & Gorgias Expert

mark as hired

Overview

Looking for any work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelor's degree

Last Active

July 17th, 2026 (7 days ago)

Member Since

May 19th, 2026

Profile Description

E-commerce CSR | Shopify & Gorgias Expert | Boosts CSAT & Retention Dedicated support specialist maximizing customer satisfaction using Shopify and Gorgias. Fast replies. High resolution rates.

Top Skills

E-Commerce » Shopify

Experience: 2 - 5 years

My background in E-commerce has provided me with deep proficiency in Shopify and Gorgias as well as hands on experience with backend systems like Stord and Shipstation.

Customer Support » Customer Service

Experience: 5 - 10 years

With over 5 years of experience as a Customer Service Representative, I have developed my expertise in delivering high-standard customer support. I am well equipped in navigating Shopify and Gorgias for E-commerce customer service role. I am highly skilled in providing seamless support across multiple channels; phone, email, and live chat. I am looking forward to apply my experience and skills to help your business grow.

Customer Support » Customer Service » Gorgias

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”