Customer Support Specialist | Administrative & Data Support Associate

Experienced in outbound calling within the Medicare Supplement division, conducting surveys and engaging with prospects in a clear and professional manner. Skilled in quickly building rapport, identifying client needs, and accurately gathering information to ensure proper qualification. Adept at seamlessly transferring prospects to Medicare specialists, ensuring they receive the most suitable program. Strong communication, active listening, and attention to detail, with a consistent focus on delivering a smooth and efficient customer experience.

Experienced in real estate title examination, with a strong background in conducting detailed property research and verifying ownership history. Skilled in reviewing legal documents such as deeds, mortgages, and tax records to ensure accuracy and compliance. Able to identify liens, encumbrances, and discrepancies that may affect property transactions. Demonstrates strong attention to detail and organizational skills in maintaining clear and accurate documentation. Committed to supporting smooth, efficient, and legally sound real estate processes.

Experienced Customer Service Representative in a sales account, skilled in assisting customers throughout the buying process—from handling inquiries and recommending suitable products to closing sales and resolving post-purchase concerns. Demonstrated ability to communicate clearly, build rapport with clients, and deliver solutions that drive customer satisfaction and retention. Proficient in managing high volumes of customer interactions while maintaining accuracy in order processing, documentation, and data tracking. Adept at handling objections, upselling when appropriate, and following sales processes and performance targets. Known for being detail-oriented, adaptable, and efficient in fast-paced environments, with a strong focus on providing a smooth and positive customer experience.