I'm Brice, an AI Automation Specialist from Cebu. I build automated systems using n8n,
Before automation, I spent 8 years in customer operations at global companies like Cognizant and Synchrony Financial. I know where workflows break down from the inside, which means I fix the real problem not just the surface one.
Here is what I have built:
An AI lead qualification pipeline that scores every inbound lead as Hot, Warm, or Cold the
A 40 node appointment scheduling system that handles bookings, rescheduling, and cancellations automatically. No back and forth
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Tools I work with: n8n,
I am open to full time roles and project based work. If you need someone long term or just need one workflow built and delivered cleanly, I can do both.
I do not wait to be told what to fix. If I see something that can be improved, I will flag it. I take ownership of my work and I am in it for the long term.
Portfolio: jbrice.online
Experience: 5 - 10 years
Spent 8 years in customer operations supporting global companies across inbound and outbound programs. Deep familiarity with CRM workflows, ticket routing, escalation processes, and SLA management — the operational foundation behind the automation systems I build today.
Experience: Less than 6 months
I build AI-powered automation workflows using n8n, Make.com, and Zapier — including AI agents, RAG pipelines, lead qualification systems, appointment scheduling workflows, and CRM automations. Experience with webhooks, APIs, JavaScript code nodes, conditional routing, and error handling.
Experience: Less than 6 months
Builds end-to-end marketing automation workflows connecting lead capture forms, CRMs, email follow-ups, and Slack alerts. Includes AI lead scoring, priority routing, and automated nurture sequences using n8n, Zapier, and Make.com.
Experience: Less than 6 months
I have experience supporting marketing automation systems by building workflow integrations that connect lead capture sources, CRMs, and marketing tools. Using automation platforms like n8n, Zapier, and Make.com, I design webhook and API workflows that automate lead routing, CRM updates, and follow-up processes functions commonly used within marketing platforms such as GoHighLevel. My work also includes integrating AI-assisted customer response workflows and CRM automations that help streamline lead management and marketing operations.
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